Privacy Policy
Last Updated: October 2024
1. Introduction
Welcome to Top To Tail Dog Groomers. We are committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By using our website and our grooming services, you consent to the practices described in this policy.
2. Information We Collect
2.1. Information You Provide: We may collect personal information you provide to us, such as your name, email address, phone number, pet details, and address, during the appointment booking process or when you contact us.
2.2. Automatic Information: We may automatically collect certain information, such as your IP address, browser type, and operating system, using cookies and similar technologies when you visit our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1. To schedule and manage grooming appointments.
3.2. To communicate with you regarding appointments, confirmations, and other service-related matters.
3.3. To improve our website and services by analysing user behaviour and preferences.
3.4. To comply with legal obligations, such as record-keeping and tax reporting.
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties unless we provide you with advance notice. However, we may share information with:
4.1. Service Providers: We may engage third-party service providers to assist with grooming, appointment scheduling, and payment processing. These providers are bound by confidentiality agreements and are only authorized to use your information for the specified service.
4.2. Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
5. Data Security
We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no data transmission or storage can be guaranteed as 100% secure.
6. Your Rights
6.1. Access: You have the right to request access to your personal information and obtain a copy of the data we hold.
6.2. Correction: You can request corrections to inaccuracies in your personal information.
6.3. Deletion: You can request the deletion of your personal information, subject to legal obligations and legitimate interests.
6.4. Withdrawal: You can withdraw your consent to data processing at any time.
7. Cookies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
8. Changes to this Policy
We may update this Privacy Policy periodically, and the latest version will be available on our website.
9. Contact Us
For any inquiries or requests related to your personal information, please contact us at:
Top To Tail Dog Groomers
Lisa Harris
07842 576080